| Q1. How long have you been in business?
Rainy Day Roofing & Exteriors, owned by Josh Hopewell , began serving the Plano/ Allen/ McKinney/ Richardson area in 1999.
Q2. Do you provide written estimates?
Absolutely! A Rainy Day Roofing & Exteriors customer service representative will sit down with you at the beginning of each project and talk with you to determine exactly what you want. It is important to Rainy Day Roofing & Exteriors that you know all the costs up front and you are happy with end result. Together, you will work to develop a remodeling plan that is perfect for you and that will work for your goals and within your budget. Within just a few days of that initial meeting, you will receive a written estimate. If you have any questions about the project overview, we will be happy to answer them.
Q3. How much does it cost to replace a roof?
There is no simple answer to how much the bottom line will be for your roofing project. An estimate is based on square footage, the pitch of roof, accessibility, type of roofing material needed, 1- or 2-story home, removal of old roof (if necessary), roof permit and city license, and labor.
Q4. What causes a roof to wear out?
Several factors combine to affect roof deterioration. These may include ultraviolet radiation from the sun, inadequate ventilation, temperature extremes, exposure to wind and rain, and foot traffic on the roof. Darker color shingles may have shorter service life than shingles with a light color.
Q5. Will Rainy Day Roofing & Exteriors provide local references?
We always enjoy sharing our success stories with our future clients. Our website includes many testimonials and endorsements of satisfied customers. Our business thrives on word-of-mouth referrals and we want to add you to our list of happy patrons. We would be very happy to have you view our finished products so that you can see for yourself the kind of quality craftsmanship we provide. This is the best way we can earn your trust and give you peace of mind.
Q6. What kind of warranty do you offer?
Our roofing systems come with a 10-year, 7-year, or 5-year workmanship warranty. These warranties vary accordingly according to the roofing package you choose. Our gutter systems also carry a 10-year, 7-year, or 5-year workmanship warranty. Individual manufacturers provide the warranties that cover the materials used for both roofs and gutters.
Q7. Is Rainy Day Roofing & Exteriors involved in any civic or professional organizations?
Rainy Day Roofing & Exteriors prides itself on involvement in the community. We belong to the Better Business Bureau and are past members of the Roofing Contractors Association of Texas, and the Chambers of Commerce in Allen,Plano, and McKinney.
Q8. Do you use the same crews consistently?
YES! This is a very important point to us. We use the same crews and subcontractors on an ongoing basis. Not only can we verify the consistent quality of their work, but we know they arrive on time, work all day, and stay on schedule. Our crews are proud of their honesty, knowledge, and professional attitude. At Rainy Day Roofing & Exteriors, we respect the fact that you have invited us and we are guests on your property.
Q9. How long does it take to replace a roof?
Replacing a roof, whether on a commercial or residential building, is a labor-intensive project and, depending on the type of roof, could take from a few days to 2 or more weeks. The time involved is substantially affected by the weather, as well. Wind, snow, rain, or even just the threat of one of these and will slow the process considerably. Rainy Day Roofing & Exteriors always provides careful planning and close project management to help reduce some of the delays caused by bad weather.
Q10. What do I do if I have questions or concerns?
If you have any questions during the course of the project, our on-the-job supervisor will be willing and able to speak with you to address any of your questions or concerns. If you need further help, just call headquarters at (866) 596-2030.
Q11. Will you clean up your work debris?
Rainy Day Roofing & Exteriors personnel make every effort to keep your property looking like a home and not like a construction site.
Q12. What happens if it begins to rain?
Sometimes you just can’t fight Mother Nature. For this reason, we make sure to check the weather report before starting a new project. If it’s going to rain, we will rearrange the schedule so your personal property inside the home or business is not damaged. If it begins to rain unexpectedly, you can be assured that we’ll make every effort to protect your home just as we would protect our own.
Q13. Do you have a minimum charge?
Our minimum charge varies depending on the type of project. We charge by the project – not the hour. Home repairs start at $175. Most other projects start at $350. Tell us what you need and we will give you a price up front, before we do the work.
Q14. Do you offer senior citizen discounts?
Yes! We offer a 5% Senior Citizen Discount – up to $100. (This cannot be combined with other offers).
Q15. Do you offer discounts to repeat customers?
Yes! We offer a 5% Repeat Customer Discount – up to $100. (This cannot be combined with other offers).
Q16. Do you provide references?
Yes! We have many references posted on our site. We also have testimonials so you can read what customers say about us. We also have a section on our site where customers can post comments. If you need additional references please call our office at (866) 596-2030.
Q17. What are your payment terms?
Most of our projects require a 50% down payment with the balance due in full upon completion. However, our goal is to serve as many customers as possible and we recognize that some circumstances may call for unique payment terms. We don’t want price or payment standing in the way of you getting the help you need and deserve. We are happy to discuss this with you.
Q18. How can we get started?
CALL US! We can be reached during business hours at (866) 596-2030. If for some reason the office team is away from the phone or talking with other customers, we guarantee that your call will be returned within 20 minutes during business hours. Your time is valuable, and we hope to earn your respect by offering you ours first. |
